The MercWare.com server installation program makes basic assumptions about your
hardware. The current version 3.03 assumes you are installing onto an
Intel based computer with an IDE hard drive. It does not automatically
configure your network cards. We have tried to make the program flexible
by having auto-detect menu options for PCI network adapter cards and selections
for the most commonly used network cards, including ISA and USB.
installation program will only attempt to detect that you are using a single or
multiple CPU motherboard and what type of USB controller is available.
system that is installed supports a wide variety of the most common hardware
devices and in most cases will automatically load the appropriate drivers for
the device. You may be required to manually install software packages and/or
drivers if you wish to use software and hardware that isn't managed by our
Cybers administration software.
Our CD installs the latest stable
Linux 2.4 kernel based on the RedHat distribution along with literally thousands
of "programs" needed or managed by our software for the various server
If you received your Cybers installation CD from us it should have included an
insert in the case with the following information. If you received a copy
of the CD somewhere else then here is your insert information.
||Disclaimer of Warranty on Software. You expressly acknowledge and agree that use of the
MercWare.com Software is at your sole risk. The software and related documentation are
provided "AS IS" and without warranty of any kind and MercWare.com EXPRESSLY
DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. MercWare.com DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT THE
OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED. THE ENTIRE RISK AS TO THE
RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. FURTHERMORE, MercWare.com DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING
THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE OR RELATED DOCUMENTATION IN TERMS OF THEIR CORRECTNESS, ACCURACY,
RELIABILITY, CURRENTNESS, OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE
GIVEN BY MercWare.com OR OUR AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU (AND NOT MercWare.com OR OUR AUTHORIZED REPRESENTATIVE) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR,OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Limitation of Liability. UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE, SHALL
MercWare.com, OR ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS, BE LIABLE TO
YOU FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THE
SOFTWARE OR RELATED DOCUMENTATION, BREACH OR DEFAULT, INCLUDING THOSE ARISING FROM INFRINGEMENT OR ALLEGED
INFRINGEMENT OF ANY PATENT, TRADEMARK, COPYRIGHT OR OTHER INTELLECTUAL PROPERTY RIGHT, BY MercWare.com, EVEN IF
MercWare.com OR OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR
EXCLUSION IF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. MercWare.com will not be liable for 1) loss of, or damage to, your records or data or 2) any damages claimed by you based on
any third party claim. In no event shall MercWare.com's total liability to you for all
damages, losses, and causes of action (whether in contract, tort (including
negligence) or otherwise) exceed the amount paid by you for the software.
figure 1.1 CD jewell case insert
Method 1) Reboot the pc and hit the key indicated to change the
pc (bios) setup. In most newer pc's you will find an option to allow
the pc to boot from a cdrom. Insert the enclosed CD and reboot.
This installation method is somewhat faster than booting the pc
using the enclosed diskette.
Method 2) Insert the enclosed floppy and CD. Reboot the pc. Initial
loading of the software from the diskette may take a few minutes.
Answer 'N' to install the Operating System source code unless
you absolutely need it. Source code should never be installed
on a firewall server.
Make a note of any instructions displayed by the installation
When the installation is complete you will be instructed to
remove the installation CD and reboot. You will then be
given a menu options to complete any needed server
You may need to contact your system administrator to obtain an
available IP address, the network netmask, and the network
If the installation program indicates that it was unable to partition
the hard drive you may need to either use the bios 'low level
formatting' if the pc bios has that option, or locate a bootable
DOS diskette that has the fdisk and format programs on it. Use
fdisk to remove any existing partitions then create one DOS
primary partition. Then use the format program (c:>format c: /s)
to format the hard drive.
Note that you only need a single partition and it does not matter
if it uses the entire hard disk. Our installation program will
remove this partition and proceed to use the entire hard drive
when you re-run the installation.
Recommended Minimum PC Requirements:
Pentium 100 or equivalent/better
64 Megs RAM (more is better)
1.6 Gigabyte Hard Drive (Install uses approx. 600 Meg)
10/100 ethernet card. (usb 1.1 NIC card ok).
You must be able to assign a permanent IP address to all
Default root password "pleasechange"
Default browser login "cyberadm" user password "admin503"
Our CD is intended to be used on Intel based personal computers (PC) with an IDE
hard drive. The operating system has built in support for most SCSI
devices including hard drives and CD R/W but the install program expects an IDE
hard drive. If you prefer to use a SCSI hard drive please contact us for a
special edition of the install program. Future versions will include
support for SCSI installations. Please click here
for a list of supported and unsupported hardware.
Note: You should use the BIOS setup screen option to make sure your
computer's time and date settings are correct. Our Cybers administration
program uses the computer date when generating the trial period License.
Please don't try to fool the program by setting a date in the future, doing the
install, then resetting the date. This will not only cause problems with
Cybers but may cause problems with the operating system which uses the date and
time for a large number of its functions.
Some older computers are not able to boot from a CD. If this is the
case for you, please send (US) $9.95 to the address shown on the "Try/Buy"
web page and request the bootable 3.5" diskette (includes shipping &
Whether you are booting from the CD or from a diskette the process is the
same. Most error messages you may see will not affect the installation
unless the install program determines that you have an incompatible hard drive
or the hard drive isn't found or is found but has problems. In any case
you should be notified by the program about what is wrong or what is needed
before an installation is possible.
The installation program insists that you enter an uppercase 'Y' before
continuing the installation process. All data will be overwritten on your
hard drive so make any needed backups before using the CD.
You should now be asked if you want to install the operating source code
which also installs the compiler needed if you make changes to the source
code. Installing the source code is not needed unless you intend to
install other packages that need to be "compiled" before they can be
used. If you don't know what this means then you should press 'N'.
Note: You should never install the source code and compiler on a server used as
a firewall. The source code and compiler can potentially be abused by an
intruder who could use it for malicious purposes. Installing the source
code will add 2 to 5 minutes to the installation time.
The first part of the installation process is to re-partition the hard drive
by first removing all known partitions and calculating what the new drive layout
will be. The install program is sometimes unable to do this because you
have had another operating system installed that used partitions or drive
layouts that the program is unable to change. If this happens for you, you
will need to use the BIOS drive formatting option or locate a bootable diskette
containing the DOS fdisk.exe program and do the following:
Select the option to "Delete partition or Logical DOS Drive".
Remove all "Extended" and "Logical" and
Use the "Create DOS partition or Logical DOS Drive" option to
create a single partition. Create a 10 Megabyte or less partition so
that the program finishes quickly.
Use the "Set active partition" option and select the
partition you just created.
Remove the diskette and reboot the computer.
Most modern and even older computers allow you to change the "BIOS"
settings when the computer is started. You should see something like
"Press F2 to enter Setup" or "Press DEL for Setup".
These settings control the very basic functions of your computer and sometimes
need to be changed. Some computers require a setup diskette
to be used. Follow the directions on the screen or refer to your computer
manual for information on changing settings or using a BIOS drive formatting
After setting up the hard drive, the install program will attempt to detect
whether your computer supports more than one CPU. Multiple CPU
motherboards (your computer may have more than one brain) are commonly used for
high performance servers.
If you have a multiple CPU computer the install program should automatically
install a version of the operating system that has been optimized to make best
use of it. If you don't have a Multiple CPU computer or the install
program does not detect it then it will ask if you want to install the Multiple
CPU version anyway. Note that the install program may not be able to
detect all makes and models of high performance motherboards but the installed
operating system probably will detect and use the resources.
You should not choose to install the Multiple CPU version unless you actually
have more than one CPU or will be upgrading the motherboard after you have
installed our software. The single CPU version is optimized for best use
with one CPU. It does have the ability to make partial use of additional
CPU's but is best suited for a single CPU.
At this point you wait for the short time it takes the install program to do
the installation. Mid range and
newer low end computers should take around 5 minutes. A low end, old pc may take as long as 15 minutes to
install. Very old computers could take even longer.
Once the operating system is installed you will be prompted to remove the CD
(and diskette if used) then press Enter to reboot.
The server will start with some default settings enabled. You will see
a menu displayed where you can tell the second stage installation program the
name of the server, any network cards you have installed in the computer,
whether you will be using the computer as a firewall, etc.. Any questions
you may have should be answered by pressing the F1 key to view the online
installation manual. If you have any questions that are not answered by
reading the "Help" manual please email us at firstname.lastname@example.org
Our install program assumes that you will be using standard ISA, PCI, or USB
ethernet network adapters. We have included support for a number of other
types of network adapter cards but you will have to know the name of the driver
and select the option to enter the driver name manually if this is true for you.
When you have made the necessary changes and configured your network cards
you will need to use option 1 on the main menu and save your settings. You
may then press the ESC key to finish. Be sure to read the information
presented. It will look similar to:
fs2.myserver.com Server is ready to use if you have saved the network information!
After this server resets (reboots) you should be able to use any https
capable browser to access the MercWare.com Cybers administration software
using the URL: https://ipaddress:4280
https://192.168.1.1:4280 if the server ipaddress is 192.168.1.1
Login: cyberadm Password: admin503 (case sensitive)
Please note the URL (address) format as shown before continuing.
Press Enter to continue.
When you press Enter the server will restart. Please watch the messages on
the screen as it reboots for any obvious failures. Most failures are
warnings from the operating system and are a normal part of its auto-detection
process. Important messages you should note are those that say that a
service or devices was unable to start. These usually say [Failed] instead
of [OK] and explain why it failed. Most people only see problems
associated with a network card that has been configured wrong.
If you need to change network card setting you will need to login (you are at
the login: prompt when the system is finished restarting). Use
"root" for the login name and "pleasechange" for the
password. You will be presented a menu which allows you to change critical server information.
Remember to save your new settings before exiting. You should then
enter "reboot" and press Enter to reboot the server so that it starts
back up with the correct settings.
If you need to change the server name you should do this immediately before
trying to use your browser to connect to our Cybers administration
program. The first time you connect to our program it will start your 30
day expiration timer and create your trial period license based partially on
your server's name. If you change the server's name afterwards the Cybers
program will complain and quit running. You will then have to either
re-install the server or contact us for a replacement temporary license.
If you didn't see any errors to correct or fixed any configuration problems
your server should now be ready to use! Simply go to a workstation on the
same network as your new server and use the instructions as shown above in figure
If you are unable to connect to the server with your browser, make sure you
have entered the correct URL as in figure 1.3. People sometimes forget to
use https:// and not http://. The 's' tells your browser that you will be
using encrypted communications and the Cybers administration program requires
Make sure you have the ":4280" at the end of the URL. That is
a colon ( : ) shown as a dot above a dot and not a semi-colon ( ; ) shown as a
dot above a comma. It is easy to confuse the two if you are not familiar with
Don't forget to make good use of the "HELP" buttons when displayed
and the "Getting Started" button. The help screens they both
display may be very helpful with questions you may have. The "Getting
Started" button should be used right away as it will explain the
recommended steps to take when setting up a new server.
Email Support: email@example.com