Our Servers

All of our server administration screens are standardized.  Once you start using the software you will immediately see that all of the screens become intuitive and easy to maintain. Adding user accounts, printers, file sharing, office groups, servers, IP addresses, etc. are all similar across the server licenses.

If you don't understand some of the concepts or terms there are help screens to explain usage.

If you have a combination server license such as a file server, mail, and fax server running on the same pc, options like user accounts and printer setups affect all of the servers running on the pc. 

For example: You add a user account.  The user account entry screen will display the options available to the user based on the servers you have licensed.  If you have the file server license you will be able to select office groups that the user belongs to.  If the mail server is also licensed on the pc, you will also be able to tell whether the user is allowed an email account and enter aliases for the user.  If the firewall is also licensed you can select the services that are configured to be 'Per User' on the firewall that the user may access as well as tell where the user is allowed to connect to over the internet with the service.

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The Firewall License allows you many options and features and is best represented on the table on our home page.  

You control who comes into your server and internal network and the services they are allowed to use and who is allowed out using specific services like web browsing, mail, ftp, etc. and where they may go on the internet.

You can log everything a user does and/or log everything that passes through the firewall. You can block specific IP addresses and/or domains from entering the entire firewall and block the entire firewall sending to specific IP addresses and/or domains.

The firewall has the most features and options of all of the server licenses we offer.  However, we have made the administration of the firewall as simple and easy as possible while giving you the tools necessary to not only protect your internal computers but to also protect your investment in the resources behind the firewall, ie; your employee time, and hardware abuse.

The firewall has a Status screen (as does most of our servers) that has options to show an overview of everything you have configured or display by category such as general setup, web server and client services, Mail services, communication services like telnet, ftp and ssh, as well as miscellaneous and custom services.

There is also a 'report generator' that allows you to see the log entries for the firewall based on date, time, action taken, IP address and/or service.  This report allows you to be as specific or as general as you could wish.  We are working on adding graphical representations of the reporting for a future release.

File Server

This server is very basic but probably allows you to easily do everything that most companies require.

You first setup office workgroups (departments, positions, etc.) then setup users and make them members of whatever workgroups you wish.  For example: You have 20 users. 5 are in accounting, 10 are in sales, 2 in shipping, and 3 managers.  You can setup accounting, sales, shipping, and management groups.  You then setup each user account and select the groups they belong to.

The next step is to setup file server areas (share, directories, partitions, containers, etc.) where the users store their data, run programs, etc.. Each file server area is assigned to an office group.  If the user does not belong to the group they will not be able to 'see' anything stored in that area. Only one group owns the area but if you have users in different groups that need access you simply create a new group with the required users as members and make that group the owner of the area. 

You are allowed to protect an 'area' so that it may only be read and nothing else may be stored there.  Once you place all of the information in the area that you know will not change, you simple click the 'Read Only' check box and from that point on (unless you later uncheck that box) nobody will be able to remove or change that information.

You are also able to control whether or not the 'area' shows up on the workstation's Network Neighborhood screen for the file server.  This allows you to use the "Map a network drive' option in Microsoft Windows™ to map a drive letter to the server 'area' (Example: map F: to \\myserver\hideme) instead of having it show up on the Network Neighborhood (hidden area).

One of the most feature packed options on the file server is the printer setup screen.  You can very easily connect a printer to a workstation, the network via a print server hardware device, the server itself, and/or to a server located in a different office or even over the internet. Sound hard?  Picture 4 entry boxes and one pull down menu.  That is all it takes to setup a printer, it's print queue and how to connect to it.  We've never seen any other printer setup that is as simple and yet allows so much flexibility.

The printer setup screen also gives you quite a lot of options. You can start and stop the printer, start and stop users from sending to the print queue, start and stop both the printer and users from sending to it, put everything currently in the printer's queue on hold and allow new items to print first, move queue entries from one printer to another, redirect new queue entries to another printer while continuing to print items already in the printers queue, cancel the redirection, remove items in the queue, and finally, remove the printer and everything in it's queue.

This screen also shows the current status of the printer and/or its print spool queue.

The last feature on the file server is the Status Screen.  This screen allows you list all user accounts currently connected to the server, show the current status of the data 'areas', the storage usage of the hard drive, and all  services currently running on the server.

Mail Server

This server is also very simple but incredibly flexible.  You setup user accounts the same as for most of our other servers and enter aliases for the user.  For example: The user login name is johns but you want any email addressed to to go to johns.  Simply enter 'johnsmith' in the alias box and that is it!

Using the 'Aliases/Forwarding' tab allows you to easily create email aliases and forwarding accounts.  Example: All mail addressed to 'sales' should be sent to John, Mary, upper management, and your outside reps. The 'sales' address is now an alias for John, Mary and also forwards 'sales' email to upper management and your outside reps.

There is also a 'Spam Control' screen that allows you to setup email from an outside source to be either allowed to 'relay' through your server, told to go away, or ignored entirely.

NEW! Easily add shared contact lists to your Microsoft Outlook and/or WebMail.  The software allows a virtually unlimited number or lists and automatically creates an In-House shared contact list of the users you add.

NEW! Auto-Replies for every user.  Simply select a user and enter a message you wish to have displayed when the server receives mail for the user.  Don't worry about filling up the hard disk with endless loops of replies when an auto reply goes to someone who automatically auto-replies back or when the email is bounced back because of a bad return address.  The software tracks each auto-reply and will only send one reply to a return email address.

Just in case you have the Mail server running behind the firewall (protected by the firewall) and want to give it something else to do, you can also configure it to handle printers and print queues just like the file server license.

Fax Server

The fax server allows you to use practically any number of common faxmodems for incoming and outgoing faxes on a single server. 

Please don't bother with "controllerless" or "winmodems".  These are not true faxmodems and are not supported with our software.  However, just about any real serial or USB faxmodem, class 1 or class 2 should work well.  We have found that class 1 faxmodems appear to offer the best compatibility with other fax machines. Please click here for compatibility information.

We use the GNU HylaFax software to manage actual receiving and sending of faxes. This software is very efficient and well supported.  We have tested servers using up to 12 USB class 1 Multi-Tech faxmodems plus 1 serial faxmodem for sending and receiving simultaneously.  The system was able to handle a full time load sending faxes on all modems consistently since it was installed over 2 years ago.  Status reports for the server under a full load show the server being idle for 86.2% of the time which means that we aren't even beginning to tax it's ability.

It can handle all of your incoming faxes as well, including routing faxes to multiple users via email, multiple fax numbers and multiple printers. For example: you can forward faxes received from a specific client to your outside sales reps via email (using an email alias which forwards to multiple people), and/or email to multiple specific people, and/or print the fax on multiple printers in your office or on remote printers in branch offices via the internet, and/or send the fax to multiple fax machines.

This server was originally written as an interface to allow faxing from mini/mainframe systems so those companies requiring a fax server of that sort will be well served with this server.  This special purpose part of the software allows you to incorporate our server into your existing mini or mainframe environment with very little effort.  Please click here for more information.

You may also send faxes from your network workstations using any one of a number of free or commercial programs listed here.   Since we do not charge per user fees and many of these programs don't either, you may be able to eliminate the expense of a multi-user/network license required by some of the more common fax products on the market.

Another important feature of the fax server is the ability to use the ICVerify®™ credit card software.  We have integrated the use of ICVerify so that it may be used by any number of users irregardless of the version of ICVerify purchased. You are required, however, to use a separate Microsoft Windows™ workstation (should be dedicated) to run the credit card program and have a drive letter mapped to the fax server.  Our software communicates to the credit card program via this drive mapping.  Our fax server can send credit cards for approval (and refunds), perform settlements and obtain transaction history reports.

Practically any number of users may enter credit card info directly into our secure SSL based browser program for approvals, voids, and refunds without the need to install any special software on a workstation.  Think about it!  Any workstation with a browser can use this feature securely whether located on your internal network or via the Internet. 

Also included is a built in interface that can be easily interfaced to your internal mini/mainframe servers. The only requirement for allowing our fax server to handle credit cards for your existing applications as well is that you must have a custom interface written for the software you need this function to communicate to.  We have written several interfaces and are familiar with a number of applications should you be interested in using this included feature.  Please click here for more information.

Of course, if this server isn't too busy, you are also able to have it handle printers and print queues just like our file server license.

Note: Some of the fax server features are under development and currently require some manual configuration. To make this as simple as possible, we have included 'popup' windows where you may manually edit configuration files from your browser. 

Web Server

Our Web Server installation uses the industry standard Apache SSL server software. This server is intended to be used in conjunction with our File Server License but with a little manual configuration you could use it without the File Server License. Perhaps a future Cybers release will include some of the File Server tools to allow publishing your pages directly to the web server.  Currently, you create your web pages on the File Server and use Cybers to "publish" your pages by automatically copying the File Server Share to the specified domain on the Web Server.  All rights and permissions are automatically set for better security.  This eliminates users from needing direct access to your Web Server which also eliminates possible related security issues.

Note: When you publish your pages from the File Server, Cybers automatically creates a web mail account for the specified domain.  All VirtualHosted domains have their associated web mail accounts setup when the domain is added to the web server.

The Web Server is also able to host "VirtualHosted" web mail.  This allows you to create 'fake' domains on the web server just for using web mail.  

Your web mail contact lists may automatically include shared contact lists you create on the Mail Server.

Note: In order to use the web mail feature ( you must currently add users to the Web Server via the Users tab in the Cybers program (while administering the Web Server server).  Even if you have added a user to the File Server or any other MercWare server, you still must add the user to the Web Server.  No added users will be able to login to the Web Server for anything other than web mail (unless you share the Web Server with another Cybers server type (ie; Web Server & File Server on the same pc).

Email Support: